REMOTE COMPUTER REPAIR

We offer an affordable online remote computer repair service . Our expert, friendly technicians LogOn remotely to your PC or Mac remove Viruses, Malware, Strange Pop-Ups and repair slow starts, blue screen errors and any other computer problems you may have. And all this while you watch and without leaving the comfort of your home. So before you pack your PC or Laptop and drive it down to a local shop for 4 or 5 days give us a try. 9 times out of 10 we can fix it remotely! Plus our work is 100% Guaranteed! “If We Can’t Fix It – You Don’t Pay

Remote Repair

We logon and repair your computer while you watch, Our friendly Technicians will connect and troubleshoot with you Online NOW to evaluate your computer problems in minutes (free) and give you the information to make the best computer repair decision. All makes and models, Windows, Mac, Desktops and Laptop PC's. Find out why we're the best!

Customer Satisfaction

Get Help Now with a Free Diagnostic Evaluation! Some fixes are simple and we have been known to fix a simple fix during the diagnosis at no cost! We pride ourselves on ethics, friendliness and 100% customer satisfaction.

True High Performance

Your PC is running slowly and you’re not sure why, we’ll diagnose it within seconds.
Your computer crashes or takes a long time to start
Your Outlook Inbox Repair and all other Outlook features and Options, Scan PST etc?

Remote Diagnostic Evaluation Call 877.405.3059

 

All Features

Our Commitment

Our work is 100% Guaranteed! If for any reason you feel you are not 100% satisfied with our work, contact us immediately at 877 405 3059 and we will work diligently to find out why and address your specific concerns or issues promptly...

Pricing

It is impossible to quote an accurate price without first diagnosing the issue(s). Any company's site that quotes a guaranteed flat rate can be misleading and may lead to a frustrating experience and/or an incomplete repair. That's why we offer a no hassle, no obligation Free Diagnostic Evaluation that enables us to quote you a guaranteed solution and if its something simple we'll fix it for free. Also "If we can't fix it, you don't pay!" We are seriously committed to your satisfaction.

Any Operating System

Online computer repairs for all makes and models: Windows, Mac, Chromebook, Desktops and Laptop PC's. Find out why we're the best on the Internet! We configure wireless networks, printers and more.

Data Safe

We remove viruses, malware, Spyware and unnecessary bloat-ware programs and files to enhance your system's performance. We configure wireless networks, printers and more.

Sync Projects

We realize how important your time is and when Microsoft Outlook keeps you from getting your work done we have experts to go in and repair your Outlook inbox issues quickly, recover lost data and get you back in business fast. And all of this is handled remotely (while you watch, or go to lunch 🙂

Free Evaluation

Get a free No obligation, No Credit Card, No Hassle Diagnosis.

Frequently Asked Question

A computer virus, a type of malware, is a program that is intended to spread from one system to another via a contaminated program, file, or document. A computer virus is the digital equivalent of the flu, spreading from one host to another, often undetected and often replicating or altering itself.

While some computer viruses are immediately active, others remain dormant for some time, working slowly to cause destruction over time. A computer virus may be used as a way to frustrate the computer owner, simply for fun by the creator. However, others are created for malicious reasons such as stealing personal information or for financial gain.

Individuals who write viruses are always coming up with new ways to fool their prospects into downloading the virus. And as our lives become more connected via technology, it may be even easier to trick us into downloading it. Victims often fall prey to an email attachment, a social media post that requires a download or sign-in for access, or a music file that contains a virus.

We need our computers to accomplish so much for us so when they are not functioning at full capacity, it can hinder our lives. Our computers are also finicky, working fine one minute and then not functioning correctly the very next and sometimes this can signal a computer virus has infected your computer. Here are some common indications that your computer is not just having an off day and could be infected with a virus.

A sudden slow down when a resource heavy application is running could mean that a virus is infecting your machine via your memory.

A surge of pop-up ads while you are surfing the Internet can be a serious annoyance, especially if there are a lot of them at once. If you are bombarded with pop-ups, an anti-spyware software can determine if it is a virus or the webpage that you visited.

If people in your contact list or network begin contacting you about messages that they received from you that you did not write, you need to look at a few things. Keep an eye on your Sent folder on social networks, email programs, and any tools you send messages through. If you notice emails and posts that you didn’t send, it is likely that you have a virus.

Sometimes you may have a virus but have no signs of it because some computer viruses are dormant until the user boots the corrupted file. An anti-virus software is the only way to ensure your computer is running at full capacity and that no virus is lurking in the shadows.

Waiting for a program to launch, a web page to refresh, or a document to open should take no more than a few seconds. Unfortunately, sometimes due to viruses, limited space on a hard drive, pending updates, or other factors, it can seem like an eternity.

The first step to speeding up your computer is to consider when was the last time you rebooted.  We often hear that our first step toward repairing an issue we are having with our computers is to reboot it. It may seem like a simple action, but it can actually be exactly what your computer needs.

A slow computer can also be the result of programs running in the background. Large image editing programs or video making software can take up a lot of disk space. Check your task manager to see what programs are requiring the most space to run. Check which ones are running unnecessarily, stop them, and also remove any programs that automatically run on startup as well. This could be your slow computer fix too.

If your computer continues to freeze while you are in the middle of working, there could be a few things causing the freeze, so you will want to do some basic troubleshooting.

If your PC or laptop freezes on a regular basis, a possible culprit could be a wireless mouse. The batteries on your mouse might be dying and losing connection which can be frustrating but is an easy fix. Try changing the batteries and see if the problem fixes if itself.

Check to make sure your computer is not overheating. Overheating is often a result of the environment that the computer is in. Check your owner’s manual for storage and operation conditions to ensure that you are following requirements. The casing on your computer is also very important and may not be what is required. Make sure the fan is running and that there is proper ventilation.

Check the software you are using, it may need to be updated or restarted. Third-party software is often the culprit for computer freezes. Run a quick scan to see if all of the software on your computer has the latest version of the software installed. If your operating system or software programs have updates pending, allow these to run and restart your computer.

When done properly, a PC tune-up is performed using an application that enters your computer at its deepest levels and fixes anything that appears to not be working well. All PC tune-ups should defragment the PC’s hard drive, repair any issues with Windows Registry (which are common), and free storage space on your computer’s disk by deleting any duplicate files, as well as useless ones. The tune-up should also confirm that your computer’s drives are working at full capacity.

The tune-up should also remove any useless software, and it is also recommended that a PC tune-up erase your browser’s history to ensure your privacy. In addition, the process should check that your antivirus software is working correctly and that the software you use is being updated properly.

While having a monthly PC tune-up is recommended, keep in mind that you may want to do this more often if you find that you have the following problems with your PC:

  • Slow startups and shut-downs
  • Slow overall functioning
  • Freezes often
  • You’ve had a computer crash
  • You are receiving error messages

Once you have determined that your computer has been hacked, there are several steps you can take to try to minimize any potential damage such as destroyed files and compromised personal information security. 

 

  • Detach Computer Access to Any Network

This is necessary to make certain that the hacker is not able to access further information and damage any other devices that are connected to your computer. First, detach the network cable from your hacked computer, then manually turn off your Wi-Fi connection.

 

  • Power Off Your Computer and Pull Out the Hard Drive

Once you have done this, place your hard drive in a USB drive caddy to connect internally to another computer as a secondary non-bootable drive. Make certain that the computer you are connecting the hard drive to has current antivirus and antispyware software installed.

 

  • Scan Your Hard Drive for Spyware and Malware

Use the antivirus and antispyware programs on the host computer to scan your hard drive to make certain that there is no residual infection from the hacked computer.

 

  • Backup Your Files on the Host Computer

You can do this by copying all of your personal information, documents, media, photos, and video from the previously infected hard drive to either a clean hard drive, a DVD, or a CD. 

 

  • Reinsert Your Hard Drive in Your Computer, Then Wipe It Out

Once you have your hard drive back in your computer, set the drive’s dip switches to “Master”. Next, you will need to wipe the drive clean to make sure that all malware is gone. Use a hard drive wipe to totally blank the drive within a few hours.

 

  • Reload Your Computer’s Operating System from a Trusted Source

Make sure to do this using only the discs that you received when you purchased your computer and download all updates and patches for your operating system.

 

  • Reload Your Security Software

Do this before reloading any of your other applications or information to make certain that your system is not vulnerable to any malware that could reside in them.

  • Scan Your Information Backup Discs Before Uploading 

Taking this extra precaution is an important step in making sure that they are free of viruses, malware, and spyware.

If it seems as though your computer is taking a long time to do virtually any task, there are several ways you may be able to solve the problem.

Always start by rebooting your computer to see if that will be a quick fix.

If that doesn’t work, chances are good that your hard drive is too full and that is causing your computer to slow down. To reduce what’s on your hard drive, remove all of the files you no longer need and put some others on an external hard drive.

Also, run your anti-virus and anti-spyware software to make sure that your computer is not infected.

In addition, run a firewall application, which may help to further increase your computer’s speed of operation.

It’s important to make sure that you are not running any autoloading programs that you don’t need as these will significantly slow your computer. This happens especially with new computers that are often packed with bundled programs that reload every time your computer boots. You don’t need to remove these programs, just turn off their autoloading function.

Lastly, try not to upload new programs. The more you upload, the slower your computer will run.

If there still seems to be an issue because your computer is running slow, you may want to consider upgrading your hard drive to a solid-state drive (SSD). This upgrade, in combination with the steps above, might be a solution.

Although Google Chrome has a built-in pop-up blocker, you may still have a few annoying pop-ups that sneak past.  Here’s how to make them stop, step-by-step.

Step by Step How to Block Pop-Ups

  1. Make sure that the Google Chrome default to block pop-ups is working by checking that the “block pop-ups” feature is activated in your browser’s settings.
  2. If this feature is working but you still get pop-ups, you will need to install an ad-blocking extension within Chrome to make them stop. This can be found in the browser’s built-in extension library as well as in the Settings menu.
  3. Check your computer for any type of malware infection. Scan and clean it first before the installation of anything new.
  4. Open Google Chrome on any desktop computer system that uses Windows or Mac OS.
  5. Click on the menu button that appears as three vertical dots in the upper right side of your screen.
  6. Tap Settings to open a new tab in the menu of Chrome Settings.
  7. Click on Advanced Settings.
  8. Find the Privacy and security settings within this screen and click on the Site Settings.
  9. Click on Pop-ups and redirects. Make sure the toggle is set to “Blocked (recommended).”

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